All Events
May 27, 2026
Reimagining Banking in the Age of Intelligence: How AI,
Data, and Human Trust Will Define the Next Decade
How artificial intelligence and automation are transforming decision-making, risk management, and customer engagement
Building and maintaining trust in an era of algorithms, personalization, and data-driven finance
The evolving role of banks as digital ecosystems — from service providers to intelligent financial partners
Michal Niwinski
Senior Payments, Financial Services and Projects Manager Banco Santader, Poland
May 27, 2026
Hyper-Personalization Through AI and Predictive Analytics
Integrating AI and ML with digital banking to personalize services, predict customer needs, and advance fraud detection capabilities
Creating dynamic customer profiles using real-time behavioral data andtransaction patterns
Deploy AI agents for contextual financial advice and proactive product recommendations
Balancing personalization with privacy concerns through transparent data usage policies
Ishtiaq M. Ahmed
Digital Assets & Currencies | Payments | Innovation | Emerging Technology HSBC, UK
May 27, 2026
Transforming Customer Experience with Conversational AI
and Virtual Assistants
Implementing AI chatbots that provide instant customer support and basic financial guidance across all digital channels
Developing natural language processing capabilities for complex financial queries and transactions
Creating seamless handoffs between AI assistants and human agents for high-touch interactions
Measuring and optimizing conversation success rates and customer satisfaction metrics
Aleksi Khoroshvili
CEO Silk Bank, Georgia
May 27, 2026
The impact of future legal framework on payments (PSD3/PSR/DORA)
, in terms of fraud combating, innovation and the balance between
conformity and legal framework as an innovation driver
The impact of future legal framework on payments (PSD3/PSR/DORA)
, in terms of fraud combating, innovation and the balance between
conformity and legal framework as an innovation driver
Ionut Horatau
Head of Payments Oversight Division
May 27, 2026
Navigating the Open Banking Revolution: From Compliance to Innovation
Leveraging APIs to enable faster, more secure, and customer-focused digital services
Transitioning to Open Finance with broader data for personalized insights and new value-added offerings
Upgrading data architecture for real-time access and secure sharing
Building API marketplaces that foster fintech collaboration while staying complian
Romain Braud
Executive Director Arab Bank, Switzerland
May 27, 2026
Unlocking the Power of Open Banking Ecosystems
Expanding partnerships between banks, fintechs, and tech providers to create seamless, interconnected financial experiences
Empowering customers with greater control over their financial data and access to smarter, integrated services
Monetizing open data through innovative business models and personalized financial products
Ensuring trust and transparency as the foundation for a thriving open finance environment
Varlam Ebanoidze
Head of FinTech and SupTech Development National Bank of Georgia
May 27, 2026
Reimagining Lending Journeys in Challenging Times
Competing with Neobanks through Innovation
Building Customer-First Products in Legacy Systems
Supporting SMEs' Liquidity in Wartime Economy
Serhii Karaulov
Head of Retail Lending Raiffeisen Bank Ukraine
May 27, 2026
AI-driven onboarding, digital lending transformation, and intelligent
decisioning
AI-driven onboarding at scale: cutting time-to-yes while meeting KYC, AML, and regulatory expectations.
Digital lending transformation: automating credit decisions, reducing manual touchpoints, and improving conversion rates.
Intelligent decisioning in 2026: using AI to balance speed, risk, and customer experience across the lending lifecycle
Ciprian Dragomir
Digital Lending Product Owner
May 27, 2026
AI and Risk Management
Scaling AI safely in digital banking: guardrails for GenAI, copilots, and automation in customer journeys and operations.
Trustworthy AI for growth: managing bias, explainability, and monitoring so AI improves CX and efficiency without increasing risk
Nicole Onuta
Lead AI Risk Management ING, Netherlands
May 27, 2026
Panel Discussion: The Future of Banking Ecosystems –
Innovation, Integration, and Impact
As banking continues to evolve beyond traditional boundaries, institutions are
reimagining their roles within digital ecosystems. This panel will explore how
embedded finance, real-time payments, digital assets, and sustainability are
reshaping the financial landscape — and what it takes to thrive in an interconnected,
technology-driven world
Aleksi Khoroshvili
CEO Silk Bank, Georgia
May 28, 2026
Balancing Automation with Human Judgment: Ensuring Trust, Accountability, and Regulatory Alignment in Banking
Explore how to leverage AI effectively in banking operations, with a focus on KYC and compliance processes
Discuss the evolving skillsets required for teams to collaborate with AI, emphasizing that AI is an enhancement, not a replacement, of employees
Highlight practical examples of AI optimization in KYC — improving efficiency and compliance while maintaining human oversight and customer interaction
Provide insights on future-ready teams, where AI amplifies capabilities, reduces repetitive tasks, and enables employees to focus on higher-value activities
Debbie Van Heel
Global Head OF KYC&KYB |Leading Global Compliance, Risk Management, and Operational Excellence N26
May 28, 2026
Combating Digital Fraud with Advanced AI and Machine Learning
Deploying AI systems that not only detect but instantly prevent fraudulent activity by blocking suspicious transactions in real time
Implementing biometric authentication across digital channels to strengthen identity verification and reduce account takeovers
Developing real-time fraud scoring models powered by behavioral analytics to identify anomalies faster and more accurately
Creating collaborative fraud intelligence networks with other financial institutions to share data, patterns, and early warnings for stronger collectivedefense
Nikoletta Kovacs
ESG Business Development Leader
May 28, 2026
Digital Identity and Trust in the Age of AI
Positioning digital identity as the cornerstone of bank security, with financial institutions leading the way in digital trust and fraud prevention
Implementing advanced KYC processes powered by AI-driven document verification and biometric authentication
Creating unified customer identity profiles across all channels to detect and prevent synthetic identity fraud
Developing national e-ID integration strategies to enable seamless and secure cross-border banking experiences
Khanim Rustamova
Tribe Lead, Employee Experience Birbank, Azerbaijan
May 28, 2026
Building the Hybrid Banking Model: Merging Digital and Physical
Touchpoints
Designing integrated customer journeys that seamlessly connect branch, digital, and contact center experiences
Enabling real-time support across all channels through unified data and customer insights
Transforming physical branches into advisory and experience hubs while maintaining a digital-first approach
Creating consistent brand experiences across every interaction, ensuring continuity and trust
Khanim Rustamova
Tribe Lead, Employee Experience Birbank, Azerbaijan
May 28, 2026
AI Adoption at Scale: Building the Foundations of an Intelligent Organization
From Curiosity to Capability: In just 18 months, BBVA has turned experimentation into large-scale adoption—embedding GenAI in the daily work of tens of thousands of employees.
Leading in a Fast-Moving Frontier: As reasoning, multimodality, and agents redefine the state of the art, organizations must stay flexible and human-centered to capture real value.
People First, Always: The success of AI depends not on the tools themselves but on trust, learning, and responsible empowerment—turning every employee into an innovator.
Guillermo Vieira De Santiago
Executive director, Global AI Adoption BBVA, Spain
May 28, 2026
Redefining Digital Identity in Modern Banking
Establishing digital identity as a foundation for secure, trusted, and seamless customer interactions
Leveraging AI and biometrics to verify identities instantly and prevent fraud across all digital touchpoints
Integrating identity data across systems to create unified customer profiles and enable personalized experiences
Collaborating with regulators and tech providers to advance interoperable digital ID frameworks for cross-border banking
Martin Lukas
Policy and Governance Advisor, Financial Crimes Specialist Stripe
May 28, 2026
Redefining Customer Trust Through Transparent and Secure
Digital Identity Solutions
Building customer confidence with clear data privacy policies
Leveraging blockchain and decentralized identity for enhanced security
Providing customers with greater control over their personal data
Jarkko Maensivu
CEO & Chairman , Saldo Bank, Finland
May 28, 2026
Driving Digital Banking Growth: Turning Strategy into Profitable Customer Propositions
From strategy to execution: how banks translate digital strategy into scalable, revenue-generating products.
Customer-centric propositions that win: designing digital offerings that increase adoption, loyalty, and lifetime value.
Commercial decisioning in digital banking: using data, segmentation, and insights to optimise pricing, payments, and product performance.
What works in 2026: lessons learned from rolling out digital propositions in a competitive Nordic banking market
Saara Aura
Strategic Commercial Manager Nordea, Finland
May 29, 2026
Autonomous Banking: Where Human Trust Meets Machine
Intelligence
Beyond Automation: When Banks Start Thinking
The Intelligent Banking Blueprint: From Automation to Autonomy
Smart Collaboration Between Fintechs and Banks in Autonomous BankingModels
The Self-Learning Bank: Transformation Through Data, Talent and Trust
Branimira Milusheva
Founder and CEO – Women in Banking and Finance Bulgaria, Branch manager of Postbank Postbank, Bulgaria
May 29, 2026
The Real-Time Payments and Account-to-Account (A2A) Revolution
Responding to the surge in instant payments driven by the demand for always-on, instant-everything experiences
Implementing real-time payment infrastructure that ensures 24/7 transaction processing with reliability and speed
Developing advanced fraud prevention systems tailored to the unique risks of real-time payment environments
Educating customers on the benefits and potential risks of instant payments to foster confidence and adoption
Paul Francis Walvik
Joynt SVP, Real time Payments Mastercard, Norway
May 29, 2026
Human + Digital: The Future of Hybrid Banking
Designing hybrid banking journeys: combining human interaction and digital channels to deliver seamless, trusted customer experiences.
Digital CX with a human touch: where automation works—and where human engagement still drives loyalty and trust.
From channels to journeys: rethinking branch, mobile, and contact-center roles in a hybrid banking model.
What customers expect in 2026: personalization, speed, empathy, and consistency across digital and human touchpoints
Ledi Lapaj
Director Customer Experience, Bank-Al-Ethiad
May 29, 2026
Cloud-Native Architecture and API-First Banking Platforms
Migrating legacy systems to agile, cloud-native, microservices-based architectures
Building API-first platforms that accelerate innovation, integration, and product deployment
Implementing DevOps practices to enable continuous development, testing, and delivery
Adopting multi-cloud strategies to enhance resilience, scalability, and vendor independence
Marco Eijsackers
Global Head of Tech Strategy ,ING, Netherlands
May 29, 2026
Social Commerce and Banking Integration
Integrating payments and lending solutions directly within social media platforms for seamless transactions
Developing social proof mechanisms to build trust and transparency in financial product recommendations
Creating influencer partnership programs that promote financial literacy and product awareness
Designing youth-oriented banking products aligned with social media habits and digital lifestyles
Kirsty Rutter
Group Strategic Investment Director ,Lloyds Banking Group, UK
May 29, 2026
Green Banking and Sustainable Finance Technology
Developing carbon footprint tracking tools seamlessly integrated into digital banking apps.
Creating green lending products supported by automated ESG scoring and sustainability data
Implementing AI-powered investment platforms that promote responsible and sustainable portfolios
Building transparent reporting systems to measure and communicate environmental impact metrics
Ivan Il. Ivanov
Director Retail Banking BACB, BulgariaBusiness Conference
Book Your Ticket
Industry Lead Company
Business Conference 2026
Industry Lead Company
Event Pass & Tickets
Like previous year this year we are arranging world marketing
summit 2025. Its the gathering of all the big.
Attend InPerson 3 days conference
Documentation Pack
44 Recorded Sessions
Participants List
Networking Coffee Breaks & Lunchs
Live stream
Virtual Conference Online Networking
44 Recorded sessions
Videos Interactions
Documentation Pack
Speaking Slot (40 Min)
Attend InPerson 3 days conference
Documentation Pack
Participants List
Networking Coffee Breaks & Lunchs
40 Min Speaking slot
Attend InPerson 3 days conference
EXHIBITOR Space
44 Recorded Sessions
Networking Coffee Breaks & Lunchs
Attend InPerson 3 days conference (3 PAX)
Documentation Pack
44 Recorded Sessions
Participants List
Networking Coffee Breaks & Lunchs