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Customer Growth, Platform Scale and the Human-AI Experience

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No-touch banking and mesh-up finance for non-financial customer pools

No-touch banking and mesh-up finance for non-financial customer pools

• Shift from reactive support to proactive customer care. • Use AI agents, decision intelligence and next-best-action models. • Increase resolution speed while maintaining control and accountability.

Event Speaker

Wolfgang Strobel

Wolfgang Strobel

Chief Transformation Officer · Anadi Bank / Independent digital banking advisor · Germany

Information

  • Category: Customer Growth, Platform Scale and the Human-AI Experience
  • Date: 2026-11-26
  • Start Time: 10:00
  • End Time: 10:30
  • Location: Room B · Innovation & Implementation
  • Venue: Holiday Inn Amsterdam · Arena Towers
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Banking Frontier 2026 23–27 Nov · Amsterdam

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